Frequently Asked Questions for The Richmond Forum

How can I get more information about The Richmond Forum?
In addition to this web site, which includes our program schedule and speaker bios, you may call our office at 804.330.3993 for more information.

When are The Forum events?
We present 5 Forums each season: November, January, February, March and April. All Forum programs are on Saturday evenings at 8:00 PM.

Where are the Forum events held?
The Forums are held at The Landmark Theater in Richmond, VA, located at 6 North Laurel Street adjacent to Virginia Commonwealth University.

How do I attend The Richmond Forum?
We offer season subscription tickets and, if available, single event tickets to individuals. We also offer corporate sponsorship packages. Please call our office 804.330.3993 for more information. Tickets are sold only through The Richmond Forum offices. No tickets are sold at The Landmark Theater.

What are the subscription benefits?
Subscribers are assured a seat for all five Forums in the season. Subscribers also have priority when requesting additional seats for a single Forum event. Subscribers who are unable to attend an event may donate their tickets to The Forum no later than 5:00 PM the day before the event and receive a tax credit donation letter.

Renewing subscribers have the option of upgrading their seats or retaining their current seats. Renewal notices are mailed to subscribers in February or March. Please call 804.330.3993 for more information about becoming a Forum subscriber.

How do I purchase single event tickets?
If interested in single event tickets please call our office and place your name on our waiting list. People on our waiting lists will be sent a reminder e-mail approximately three weeks prior to Forum events if there are tickets available. Please call 804.330.3993 for more information about single event tickets.

How can I become a sponsor of The Richmond Forum?
The Forum promotes several levels of sponsorship. Please contact the Director of Development at 804.330.3993 to discuss the opportunities available.

Can tickets be exchanged or refunded?
All sales are final; there are no exchanges or refunds.

Are wheelchair accessible seats available?
Yes, the Landmark Theater does have a limited number of wheelchair accessible seats. Please call The Richmond Forum office 804.330.3993 in advance to notify us about your seating needs.

Is there an elevator?
Yes, the elevator goes to both balcony levels, however getting to seats in those sections may require climbing a few steps.

Are hearing assistance devices available for the Forum events?
Yes, the Landmark Theater provides a limited number of infrared hearing assistance devices for free. Please go to the Box Office when you arrive for the program. You will be asked to leave your ID in exchange for the device.

Is parking provided at the Landmark Theater?
The primary parking area is the VCU parking deck located on Main Street between Cherry and Laurel Streets, immediately to the south of the Theater. This lot can be accessed from Cary or Main Street.

What time does the Theater open?
The lobby opens at 7:00 PM. Seating begins at 7:15 PM. The Forum often includes a live musical program beginning at 7:30 PM.

Is there an emergency number I can leave at home?
The Landmark Theater's administrative office number is 804.646.0546. It's helpful to leave your seat location at home as well.

What should I do if I've lost or misplaced my tickets?
If you know before 2:00 PM on the day of the event, please call The Richmond Forum at 804.330.3993 and indicate that you need to have duplicate tickets waiting for you at the Box Office. The Box Office opens at 7:15 PM on Forum dates. If you realize there's a problem after that time simply come to the Box Office as soon as you arrive for the event, show us your ID and we will issue you duplicate tickets.

What happens in inclement weather?
Historically, The Richmond Forum has never canceled a program due to inclement weather. We will monitor the weather closely, and should weather ever be a reason to reschedule or cancel an event, we will leave an updated message on our answering machine. Local radio and television stations will also be contacted.